European life insurance traditions in Kazakhstan
Life Insurance Company "European Insurance Company" JSC
European Insurance Company is a life insurer from Almaty with a history dating back to 2006. The company started out as the Kazakhstan subsidiary of the international Generali group, then operated under the PPF Insurance brand, and today is developing under its own name. The company describes itself as the only foreign life insurance company in Kazakhstan. Its product range covers risk and savings life insurance, borrower protection, illness and accident programmes, and corporate employee insurance.
History: from Generali to its own brand
The company was registered in December 2006 as Life Insurance Company "Generali Life" JSC. The parent group Assicurazioni Generali is one of the oldest insurance groups in Europe: it traces its history back to 1831, when the company Assicurazioni Generali Austro-Italiche was founded in Trieste, and the Lion of Saint Mark became its symbol. The group's experience and standards formed the basis of the Kazakhstan company's operations.
In March 2013 the company was renamed Life Insurance Company "PPF Insurance" JSC, and later received its current name, "European Insurance Company". Through the changes of name, the company retained a European approach to underwriting and service, and in the corporate segment it continues to represent the international Generali Employee Benefits Network.
| Full name | Life Insurance Company "European Insurance Company" JSC |
|---|---|
| Registration | December 2006 |
| Former names | "Generali Life", "PPF Insurance" (from March 2013) |
| Sector | life insurance |
| Corporate network | representative of the Generali Employee Benefits Network (GEB) |
| Head office | Almaty |
Products for individuals
The company's catalogue for individuals is notably diverse. It includes both stand-alone programmes and products created together with partners — banks, financial and automotive companies.
Life protection
The "Life Plus", "Family Protection" and "Financial Protection" programmes, non-savings life and illness insurance, and life and accident insurance — financial support for loved ones in the event of serious events.
Savings insurance
A long-term programme that allows you to build capital systematically by a target date while protecting the policyholder's life for the entire term of the contract.
For borrowers and cardholders
Non-savings borrower life insurance and credit cardholder insurance: in the event of an insured event, the payout helps settle obligations to the lender.
Health and travel
"Sick Leave Payment" compensates for income during temporary incapacity for work, the "Emergency Assistance" programme is designed for unforeseen situations, and "Travel Worry-Free" provides protection during trips.
Corporate insurance
For employers, the company offers group life and accident insurance programmes that can be included in employees' benefits package. Participation in the Generali Employee Benefits Network is particularly useful for international companies operating in Kazakhstan: the network makes it possible to build uniform staff protection programmes across different countries in line with local legislation. Corporate programmes may include cover in the event of death, disability, injuries and illnesses.
Client services
On the company's official website you can pay insurance premiums online, find answers to frequently asked questions and read the section on what to do when an insured event occurs. The company discloses its documents, financial and audited statements, rates, information on agents' remuneration and the register of insurance agents — this makes it possible to check whether an agent really represents the company. Telephone and WhatsApp are available for contact.
Important: many of the company's products are sold through partners — banks and car dealers. If the policy was taken out together with a loan, check who the beneficiary is and what the consequences of early cancellation of the contract are.
How to report an insured event
Notify the company
Report the event by the company's telephone or via the "Insured event" section of the website within the time limits specified in the contract.
Check the list of documents
It depends on the programme: for sick leave — the certificate of temporary incapacity for work; for an accident — medical documents; for borrower insurance — a bank statement of the outstanding debt.
Submit a claim
Fill in the claim form and submit it with the documents to the company's office or by the method provided for in the contract.
Receive the decision
The insurer reviews the documents within the time limit set by the insurance rules and transfers the payout to the recipient.
The company's strengths
- a history dating back to 2006 and roots in the European Generali group;
- a wide choice of programmes — from borrower protection to sick leave and travel;
- representation of the international Generali Employee Benefits network;
- open reporting and a register of insurance agents on the website.
Get a policy through Dynasty
Dynasty will help you choose a European Insurance Company programme: it will calculate the cost in the calculator, compare its terms with offers from other life insurers and explain the differences between risk and savings programmes. A Dynasty manager will support you through the purchase and advise you on which documents you will need if an insured event occurs.
This information is for reference only and is based on data from the company's official website and open sources. The exact terms are determined by the contract and the insurance rules.