State-backed reliability in life insurance
State Annuity Company Life Insurance Company JSC (SAC)
The State Annuity Company is a life insurer whose shares are all owned by the state, represented by the Government of the Republic of Kazakhstan. For more than twenty years it has been paying pension annuities, protecting employees against workplace accidents and offering savings programmes with life cover. For the client this means, above all, long-term stability: life insurance contracts are concluded for years, and pension payments continue for life, so the insurer’s reliability is of decisive importance here.
History and status of the company
The company was established by a resolution of the Government of the Republic of Kazakhstan in December 2004 as an organisation with 100% state participation in its authorised capital. SAC received its insurance licence in the summer of 2005 and has since developed steadily in the “life insurance” sector. The head office is in Astana, and branches operate in the country’s regions: in 2025 a branch opened in the Abai Region, and in early 2026 the company optimised its network, closing regional offices in Zhezkazgan and Turkestan and changing the address of its Almaty branch.
In spring 2026 the regulator — the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market — also issued the company a licence for reinsurance activities. Thus SAC can not only accept clients’ risks but also participate in reinsuring the risks of other life insurers.
The sole shareholder is the Government of the Republic of Kazakhstan, represented by the Committee of State Property and Privatisation of the Ministry of Finance. The rights to own and use the state shareholding have been transferred to the Ministry of Labour and Social Protection of the Population. The register of securities holders is maintained by the Central Securities Depository. The company has been a member of the Association of Financiers of Kazakhstan since 2006 and a participant in the Insurance Payments Guarantee Fund system since 2018.
| Full name | State Annuity Company Life Insurance Company JSC |
|---|---|
| Founded | 2004, by resolution of the Government of the RK |
| Shareholder | Government of the Republic of Kazakhstan (100% of shares) |
| Licences | Life insurance (since 2005), reinsurance activities (since April 2026), issued by the ARDFM (Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market) |
| Head office | Astana |
| Assets | approx. 41.1 billion tenge (as of 01.07.2026) |
| Equity | approx. 12.2 billion tenge (as of 01.07.2026) |
| Guarantee | Participant in the Insurance Payments Guarantee Fund |
Products for individual clients
SAC’s range for individuals is built around three goals: to provide a lifelong income in retirement, to build savings and to protect the family against unforeseen events.
“Silver Age” pension annuity
A contract under which pension savings from the UAPF (Unified Accumulative Pension Fund) are transferred to the insurance company and the client receives regular payments for life. Deferred and joint annuity options are also available.
“Demeu” savings insurance
A savings programme in US dollars with a guaranteed return and life insurance for the entire term of the contract. A dedicated Demeu mobile app has been launched for the programme, and the trademark was registered in 2026.
“Khranitel” (Guardian) term insurance
Life cover for a chosen term: if an insured event occurs, the family receives a payout that helps maintain its usual standard of living.
Accident protection
The “Premium” accident programme and the “Zhizn bez trevog” (Life without Worries) product for borrowers — a financial cushion in the event of injury, disability or death of the insured person.
Solutions for employers and business
For organisations, SAC offers compulsory and voluntary staff protection programmes. The company regularly takes part in round tables and meetings on occupational safety and employee protection.
- OSNS — compulsory insurance of employees against accidents in the performance of their work duties, required by law;
- “5-29” — voluntary accident insurance for employees in excess of the compulsory cover;
- “GARANTIYNY” — term life and disability insurance for borrowers;
- “Khranitel” for corporate clients — collective life cover for employees;
- “Demeu Business” — a corporate savings programme that can be used as part of a benefits package.
Online services
SAC is moving its services online: a policy can be taken out through the company’s online platform, the website offers calculators for preliminary estimates (including an extended Demeu calculator and calculators for OSNS and the pension annuity), and client questions are answered by the virtual assistant Amina. The support section contains information on what to do when an insured event occurs, contract servicing, frequently asked questions, the schedule for receiving citizens and a form for complaints and suggestions. A special version of the website is provided for people with visual impairments.
Important: the terms of a pension annuity depend on age, the amount of savings in the UAPF and the chosen guaranteed period. In 2026 the company informed clients of changes to the terms of the pension annuity, so it is worth obtaining an up-to-date calculation before transferring your savings.
How to report an insured event
The settlement procedure is determined by the contract and the insurance rules. In general terms it is as follows:
Report the event
Notify the company of what has happened within the period set by the contract — via the contact centre, a branch or the “If an insured event occurs” section on the website.
Collect the documents
Prepare your identity document, the contract, medical documents or the workplace accident report (for OSNS) and other evidence of the circumstances.
Submit a claim
A claim for an insurance payout is submitted to a company branch together with the set of documents; if necessary, the insurer will request additional information.
Receive the decision and the payout
After review, the company makes a decision and transfers the payout to the recipient. Annuity payments are made regularly in accordance with the schedule in the contract.
Why clients choose SAC
- 100% state ownership and more than 20 years in the market;
- specialisation in annuities and long-term life insurance;
- participation in the insurance payments guarantee system;
- regional branches and well-developed online channels;
- a licence not only for insurance but also for reinsurance.
Take out an SAC policy through Dynasty
Dynasty will help you choose a State Annuity Company programme: it will calculate the cost in the calculator, compare SAC’s terms with offers from other life insurers and explain the difference between annuity, savings and term insurance. A Dynasty manager will support you through the application and advise you on which documents you will need if an insured event occurs.
This information is for reference only and is based on data from the company’s official website. The exact terms are determined by the contract and the insurance rules.