General insurance

Halyk Insurance

2GIS 3,7 220 reviews

The general insurance subsidiary of Halyk Bank of Kazakhstan (Halyk Group). Offers compulsory motor, casco, property, travel and accident insurance with online purchase.

The insurance company of the country's largest financial group

Halyk Insurance: 30 years of history and investment-grade ratings

Halyk Insurance Company JSC (Halyk Insurance) is a subsidiary of Halyk Bank of Kazakhstan operating in the general insurance sector. Many customers know the company by its former name, Kazakhinstrakh. Today it is an insurer with investment-grade international ratings, a broad retail product line and online services that let you buy, renew and amend a policy in a few minutes.

Development path

The company was founded in 1995. As early as 2004, the common shares of Kazakhinstrakh JSC were included in category "A" of the stock exchange's official list, which signified recognition of a high capacity to meet financial obligations. In 2005, the company received the "For High Quality in Business Practice" medal at the 7th International Forum "High Quality in Business" in Geneva. In the same year, the life insurance company Halyk Life JSC was established, initially wholly owned by Kazakhinstrakh.

Over time, the insurer joined the Halyk Bank financial group and changed its name to Halyk Insurance Company JSC. Belonging to Kazakhstan's largest banking group gives the company access to the bank's extensive customer base and digital infrastructure, and gives customers additional confidence in its stability.

Full nameHalyk Insurance Company JSC, a subsidiary of Halyk Bank of Kazakhstan JSC
BrandHalyk Insurance (formerly Kazakhinstrakh)
Year founded1995
ShareholderHalyk Bank of Kazakhstan JSC (Halyk Group)
SectorGeneral insurance
LicenceNo. 2.1.21 dated 13.01.2023
Fitch RatingsIFS "BBB", national "AAA(kaz)", outlook "Stable" (26.11.2025)
Moody'sBaa2, outlook "Stable" (08.12.2025)
AM Best"B++" (Good), issuer credit rating "bbb", updated 16.04.2026

Three international ratings

Halyk Insurance is one of the few insurers in Kazakhstan rated by three international agencies at once. On 26 November 2025, Fitch Ratings upgraded the company's financial strength rating to "BBB", which is investment grade, and assigned a national rating of "AAA(kaz)", the highest on the Kazakhstan scale. On 8 December 2025, Moody's assigned the company a Baa2 insurance financial strength rating in foreign and local currency. In April 2025, AM Best affirmed, and on 16 April 2026 updated, its "B++" financial strength rating and "bbb" long-term issuer credit rating. The outlooks on all ratings are stable.

For a policyholder, this means that independent analysts rate highly the company's capital, asset quality and ability to meet its claims obligations even in the event of large losses.

What you can insure

Compulsory motor insurance

Compulsory motor third-party liability insurance (OGPO VTS) online, including in a bundle with CASCO Light, as well as a policy for temporary entry into the Republic of Kazakhstan in a foreign-registered vehicle.

Halyk CASCO

Voluntary vehicle cover with updated rates and the option to pay in instalments.

CASCO Light

A simplified vehicle protection programme for those who need basic car insurance at an affordable price.

Property

Flat and house insurance through an online builder, with no inspection; arranging a policy takes about three minutes.

Travel

Medical insurance for tourists travelling abroad, with bonus promotions for customers.

Health

Accident insurance for adults and children, including participants in sports competitions.

For businesses, the company offers compulsory carrier liability insurance to passengers and OGPO VTS policies for corporate vehicle fleets. Large corporate risks, such as property, liability and specialty lines, are discussed individually with the company's managers.

Online services

Most Halyk Insurance transactions are available on the website and in the personal account:

  • policy activation and online payment for insurance;
  • downloading, renewing and amending an existing contract; a policy can be renewed in about two minutes;
  • checking a policy in the Unified Insurance Database and checking whether a contract is active;
  • a vehicle depreciation calculator;
  • a referral programme and the opportunity to become a company agent.

The company's website provides documents, information about its management, contacts and bank details, as well as information about its membership of associations, unions and insurance pools.

Important: the scope of cover under CASCO, property and accident insurance depends on the programme chosen. Check the list of risks, the deductible and the exclusions in the insurance rules before paying for the policy.

What to do when an insured event occurs

  1. Ensure safety

    In the event of a road accident or an incident involving property, take steps to minimise the damage and, if necessary, call the emergency services.

  2. Notify the insurer

    Report the event to the Halyk Insurance contact centre within the time limits specified in the contract and get advice on the list of documents required.

  3. Submit a claim

    Submit the claim form and documents confirming the event and the amount of the loss; for property and vehicles, the company arranges an inspection.

  4. Receive the decision and payment

    After reviewing the documents, the company makes a decision and transfers the compensation within the established time limit.

Take out a Halyk policy through Dynasty

Dynasty will help you choose a Halyk Insurance policy to suit your needs: calculate the cost in the calculator, compare the terms with offers from other insurance companies and take out the contract online. A Dynasty manager will advise you on which programme to choose and support you at every stage, from purchase to the settlement of an insured event.

Regulator information

Full name
Halyk Insurance Company JSC, a subsidiary of Halyk Bank of Kazakhstan
BIN
981040001082
Agency ratings
Fitch BBB- (подтвержден 13.12.2024, прогноз «Стабильный»)
Chief executive
Абдир Кайсар
Chairman of the board
Арстанбекова Камиля Валерьевна
Major shareholders
Кулибаев Т.А.
Кулибаева Д.Н.
Holding
АО "Народный Банк Казахстана"
Address
г. Алматы, пр. Абая, 109В, н/п 9А
E-mail
business@skhalyk.kz
Branches (18)
  • Филиал по Атырауской области — E02М1В5, г. Атырау, ул. Қаныш Сәтбаев, строение 4
  • Филиал по Западно-Казахстанской области — L02C3M2, г. Уральск, ул. Аманжолова, 69/2
  • Филиал по Кызылординской области — N31K1A6, г. Кызылорда, ул. Казыбек би, 29
  • Филиал по г. Шымкент и Туркестанской области — X08K0B2, г. Шымкент, проспект Д.Кунаева, дом 38, н.п.5
  • Филиал по Северо-Казахстанской области — Т01Е3Х9, г. Петропавловск, ул. Жамбыла, д. 125
  • Филиал по Павлодарской области — SO3A9R3, г. Павлодар, ул. Бектурова, 115, н.п. 212
  • Филиал по Мангистауской области — R00A3A5, г. Актау, 10 мкр., д. 1, оф. 2
  • Филиал по Костанайской области — P00F7K8, г. Костанай, пр. Аль-Фараби, д. 132, кв. 14
  • Филиал по Акмолинской области — 020000, г. Кокшетау, пр. Н. Назарбаева, д. 86, н.п. 90
  • Филиал по Восточно-Казахстанской области — F02G0A0, г. Усть-Каменогорск, ул. Горького, д. 21/1
  • Филиал по Алматинской области — В01С1А56, г. Талдыкорган, ул. Биржан Сал, д. 75 н.п. 41
  • Филиал по Актюбинской области — 030008, г.Актобе, 11 мкр.,д.112А
  • Филиал г. Астана — Z05G9T0, г. Астана, район Есиль, пр. Туран, д. 9, н.п. 10
  • Филиал по Карагандинской области — 100008, г. Караганда, район Казыбек би, ул. Лободы, 31/3
  • Филиал по Жамбылской области — H0IHOF2, г. Тараз, ул. Пушкина, 10
  • Филиал по г. Семей — 071400, г. Семей, ул. Мәнгілік Ел, дом 10, нп1
  • Филиал г. Алматы — А15Р4Х6, г. Алматы, ул. Сатпаева, д. 24, н.п. 33
  • Филиал г. Жезказган — M13F6G2, г. Жезказган, ул.Сатпаева, дом 6
Data checked against the ARDFM register: 27.09.2026