A reliable partner for industry and individual clients
Kazakhmys Insurance Company: the leader in mining insurance
Kazakhmys Insurance Company JSC is one of Kazakhstan's leading general insurance companies, headquartered in Almaty. The company serves large state-owned, financial and industrial enterprises and also offers straightforward products for individual clients and their families. Its strengths are financial stability confirmed by Fitch Ratings and deep expertise in insuring mining industry risks.
About the company
Kazakhmys Insurance Company operates under a licence covering all classes of the "general insurance" sector and is engaged in both direct insurance and reinsurance. The company's name reflects its historical connection with the Kazakhmys mining group: it was industrial risks that formed the basis of its expertise, and today the insurer describes itself as the number one insurer in the mining sector. Over time its client base has expanded considerably — retail products for motorists, homeowners and families have been added to its corporate programmes.
In 2022 and 2023, Forbes Kazakhstan magazine ranked the company first in its rating of Kazakhstan's insurers. Its quality management system is certified to the international standard ISO 9001:2015, and the company itself is accredited with the country's leading financial institutions.
| Full name | Kazakhmys Insurance Company JSC |
|---|---|
| Sector | General insurance, reinsurance |
| Licence | No. 2.1.12 dated 26.10.2022, issued by the ARDFM (Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market) |
| Fitch Ratings rating | "BB+" on the international scale, "A+(kaz)" on the national scale, outlook "Positive" (27.11.2025) |
| Recognition | No. 1 in the Forbes Kazakhstan insurers rating (2022, 2023) |
| Quality | ISO 9001:2015 |
| Membership | Association of Financiers of Kazakhstan, Insurance Payments Guarantee Fund |
| Head office | Almaty, Al-Farabi Avenue |
Financial reliability
Fitch Ratings assesses the company's financial strength at "BB+" on the international scale and "A+(kaz)" on the national scale. On 27 November 2025, the outlook was set at "Positive" — analysts allow for further upgrades. The company's insurance portfolio is protected by reinsurance with leading international companies whose financial strength rating is not lower than "A-". This means that even for large industrial facilities the risk is spread among strong partners, and the client can rely on obligations being fulfilled.
Participation in the Insurance Payments Guarantee Fund additionally protects the interests of individual policyholders for the classes of insurance covered by the guarantee system.
Products for individuals
Motor
Compulsory motor third-party liability insurance (OGPO VTS) and voluntary CASCO to protect your own vehicle.
MyHome
A comprehensive property insurance programme: flat or house, interior finishes and household belongings. The policy can be purchased online.
Family and health
Accident insurance and insurance against specific medical events — financial support in the event of an injury or a serious diagnosis.
Solutions for business
Compulsory insurance
Civil liability of carriers to passengers, of private notaries, of audit firms and of owners of hazardous facilities; environmental insurance.
Property and cargo
Protection of buildings, equipment, inventory and cargo in transit.
Vehicles
Insurance of the corporate fleet and other vehicles of the enterprise.
Liability and medical
Voluntary civil liability insurance and medical programmes for employees.
Special lines
Tailored solutions for industry-specific risks, including for mining and industrial enterprises.
Financial risks
Protection of businesses against financial losses under special programmes whose terms are agreed individually.
Online services
The company's website offers online insurance, a client personal account and policy verification via the Unified Insurance Database. The contact centre's toll-free number is available from any mobile phone. The company states that the website is still being developed, so some products are easier to arrange with the help of a consultant.
Important: for corporate programmes, terms, limits and rates are calculated individually after a risk assessment. For personal products, the list of risks and exclusions is set out in the insurance rules.
If an insured event occurs
Take action
Try to minimise the damage and contact the competent authorities — the police, the fire service or other services, depending on the event.
Notify the insurer
Call the Kazakhmys Insurance Company contact centre or use the "Insured event" section of the website within the time limits set by the contract.
Submit documents
Prepare a claim form, the policy, documents on the incident and evidence of the amount of loss; if necessary, the company will carry out an inspection.
Await the decision
After checking the documents, the insurer makes a decision and makes the payout in the manner provided for by the contract.
A Kazakhmys Insurance Company policy — with the help of Dynasty
Dynasty will help you choose and arrange a policy from Kazakhmys Insurance Company JSC. Use the calculator and compare the terms with offers from other insurers, and a Dynasty manager will help you choose a programme, prepare the documents and support you through the claims settlement.