An insurance company of the Bank CenterCredit group
Sinoasia B&R: from medical insurance to a universal insurer
Sinoasia B&R Insurance Company JSC is a Kazakhstani general insurance company and part of the Bank CenterCredit ecosystem for individuals and businesses. It grew out of a specialised medical insurer founded in 2007 and today offers more than 20 products: from voluntary health insurance (VHI) and international medical insurance to CASCO, cargo and property insurance and compulsory types of liability insurance. The company's reliability is confirmed by an S&P Global Ratings rating of "BB" with a positive outlook and an insurance financial strength rating of Ba1.
Company history
In 2007 the investment group Archimedes Health Development established Archimedes Kazakhstan Medical Insurance Company JSC. In its early years the company specialised in medical programmes, and in 2015 it became the first insurer in Kazakhstan to sign an agreement with Alliance Worldwide Care (AWP Health & Life) for international medical insurance. In 2017 the shares of Archimedes Health Development were acquired by the owner of Sinoasia Alliance Group, after which the company changed its name to Sinoasia B&R.
A new stage began in 2023, when Bank CenterCredit acquired a block of the insurer's ordinary voting shares and became the owner of more than 90% of its capital. Based on the results of 2025, the company won the "Company of the Year 2025" award established by the National Information and Analytical Centre. In January 2026 Sinoasia B&R received licence No. 2.1.31 dated 30.01.2026 with an expanded list of classes, which included water and aircraft CASCO, liability of water and air transport owners, insurance of loans to legal entities and insurance of losses of financial institutions.
| Full name | Sinoasia B&R Insurance Company JSC |
|---|---|
| Founded | 2007, as Archimedes Kazakhstan Medical Insurance Company |
| Licence | No. 2.1.31 dated 30.01.2026, issued by the ARDFM (Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market), for insurance (reinsurance) activities |
| Principal shareholder | Bank CenterCredit JSC — more than 90% of capital (since 2023) |
| S&P Global Ratings rating | "BB", outlook raised to "Positive" (October 2025) |
| IFSR rating | Ba1, outlook "Positive" (assigned in May 2026) |
| Chairman of the Board of Directors | Байсеитов Бахытбек Рымбекович |
| Chairman of the Management Board | Абишев Джан Булатович |
| Clients and payments | about 250 thousand clients, 11.9 billion tenge paid to insured persons (according to the website) |
| International membership | member of the International Federation of Health Plans; strategic partnership with CROSSBORDER HEALTH PARTNERS (United Kingdom) |
| Head office | Almaty, Karasai Batyr St., corner of Pushkin St. |
Products for individuals
Turnkey flat insurance
Covers interior finishes, furniture and appliances, loss of property and liability to neighbours in the event of flooding.
CASCO
Protection of your car against theft, road accidents, natural disasters and fire, regardless of who is at fault for the incident.
Voluntary health insurance
Access to high-quality medical care; international medical insurance is also available separately — a strength of the company given its "medical" background.
Accidents
A classic programme and a separate policy for people who play sports.
Tourist insurance
The voluntary policy includes outpatient and inpatient treatment, medical evacuation and dental care for acute toothache; compulsory tourist insurance is also available.
Liability and cargo
Civil liability and cargo insurance for private clients.
For business clients
For companies, Sinoasia B&R offers property insurance against fire, explosion, water supply and heating system failures, theft and vandalism; dedicated solutions for clients of the Entrepreneurship Development Fund; CASCO for corporate vehicles; corporate VHI and international medical insurance for employees; accident insurance; and travel insurance for employees on business trips. For logistics companies, it offers cargo insurance against accidents, theft and natural disasters during transportation, as well as title insurance and liability insurance. Its compulsory lines include insurance of carrier's liability to passengers, liability of owners of hazardous facilities and compulsory environmental insurance.
Service and digital channels
In the personal account, the client can sign a contract, pay for it, report an insured event and view their contracts. A free call centre operates on a short number, there is support via WhatsApp and a separate line for tourists who find themselves in an insured situation abroad. The website offers policy verification, video instructions, information about the insurance ombudsman, and a version for the visually impaired with a voice assistant. A separate section of the website, BCC Family, is devoted to offers within the bank's ecosystem.
How to report an insured event
Report the event
Call the call centre or write via WhatsApp. Travellers abroad should contact the special line for tourists before starting treatment.
Fill in the claim form
An insured event claim can be submitted on the website or in the personal account — a manager will contact you within 24 hours and explain which documents will be needed.
Provide the documents
Depending on the type of insurance, these may include police documents, medical reports, photos of the damage, invoices and receipts.
Receive compensation
After reviewing the claim and assessing the damage, the company makes the payment or pays the medical institution for its services directly.
Important: under travel and medical policies, treatment must be agreed with the insurer or its assistance company. Expenses incurred independently without approval may not be reimbursed in full.
Why Sinoasia B&R
- the backing of Bank CenterCredit as principal shareholder;
- an S&P rating of "BB" with a positive outlook and an IFSR of Ba1;
- deep expertise in medical and international medical insurance;
- new licence classes in 2026 for transport, aviation and financial risks;
- a convenient personal account and a free call centre.
Take out a Sinoasia B&R policy through Dynasty
At Dynasty you can choose and take out a Sinoasia B&R policy — CASCO, VHI, tourist insurance or property insurance. Calculate the cost in the calculator, compare the terms of different insurers in one place, and a Dynasty manager will help you choose the coverage and guide you through the application process.
The information has been prepared based on the company's official website; please check the insurance terms when applying.
